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Privacy policy

Date of entry into force: June 16, 2019

Voopty (“us”, “we”, or “our”) operates the https://www.voopty.com/ website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have related to that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, available at https://www.voopty.com/[a]

Definition.

Service is the https: //www.voopty .com/ website operated by Voopty
Personal Data is data about a living person who can be identified from that data (or from both, which we have in our possession or may have in our possession).
Usage Data is data that is collected automatically either through the use of the Service or from the service infrastructure itself (for example, the duration of a page visit).
Cookies are small files stored on your device (computer or mobile device).
Data Controller means the natural or legal person who (alone or jointly with others) determines the purposes and the manner in which any personal information is, or is to be, processed.
For the purposes of this Privacy Policy, we are the Data Controller of your Personal Data.
Data Processor (or Service Provider) means any natural or legal person who processes data on behalf of the Data Controller.
We may use the services of various service providers to process your data more efficiently.
Data Subject (or User) means any living person who uses our service and is the subject of personal data.

Information collection and use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of data collected

Personal data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally Identifiable Information may include, but is not limited to, the following:

 

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal Code, City
  • Cookies and usage data

We may use your personal data to contact you with newsletters, marketing materials in order to provide information that may be of interest to you. You may opt out of receiving any or all of these communications from us by contacting us.

Usage Data

We may also collect information about how you access and use the Service (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide the features of our Service and to improve and customize our Service.

You can turn location services on or off when you use our Service at any time through your device settings.

Tracking and cookie data

We use cookies and similar tracking technologies to track the activities of our Service and store certain information.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as beacons, tags, and scripts are also used to collect and track information and to improve and analyze our Service.

You can refuse all cookies or indicate when a cookie is being sent by specifying the appropriate settings on your browser. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Examples of cookies we use:

  • Session Cookies. We use Session Cookies to manage our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Data usage

Voopty uses the data collected for various purposes:

  • To provide and maintain our Service;
  • To notify you of changes to our Service;
  • To allow you to participate in interactive features of our Service when you choose to do so;
  • To provide customer support;
  • To gather analysis or valuable information so that we can improve our Service;
  • To monitor the use of our Service;
  • To detect, prevent and resolve technical issues;
  • To provide you with news, special offers and general information about other products, services and events we offer similar to those you have already purchased or requested, unless you have previously opted out of receiving such information.

Legal basis for processing personal data in accordance with the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), the legal basis for the collection and use of personal information described in this Privacy Policy depends on the personal information we collect and the specific context in which we intend to put it.

Voopty may process your personal data because:

  • we have to fulfill a contract with you;
  • you have given us permission to do so;
  • the processing is in our legitimate interests and is not overridden by rights;
  • for payment processing purposes;
  • to comply with the law.

Data retention

Voopty will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law), resolve disputes, and enforce our legal agreements and policies.

Voopty will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to enhance security or to improve the functionality of our Service, or we are legally obligated to retain this data for a longer period of time.

Data transfer

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and provide information to us, please note that we transfer data, including personal data, to the United States and process it there.

Your consent to this privacy policy under which you submit such information constitutes your agreement to that transfer.

Voopty will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of information about business operations

If Voopty is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

Disclosure to law enforcement agencies

Under certain circumstances, Voopty may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Legal requirements

Voopty may disclose your Personal Data in the good faith belief that such action is necessary:

  • In accordance with legal obligations
  • To protect and defend the rights or property of Voopty
  • To prevent or investigate possible violations in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Data security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Our policy regarding Do Not Track signals under the California Online Protection Act (CalOPPA) in California

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your browser to tell websites you do not want to be tracked.

You can enable or disable the Do Not Track feature by going to your browser’s “Preferences” or “Settings” page.

Your data protection rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Voopty is committed to taking reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you would like to be aware of the personal data we hold about you and if you would like it removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • the right to access, update or delete the information we have about you. Whenever possible, you can access, update, or request deletion of your personal information directly in the account settings section. If you are unable to complete these steps yourself, please contact us to assist you.
  • Right to rectification. You have the right to have your information corrected if it is inaccurate or incomplete.
  • Right to object. You have the right to object to our processing of your personal data.
  • The right to restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to receive a copy of the information we have about you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time when Voopty is relying on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to lodge a complaint with a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may engage third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform service-related services, or to assist us in analyzing the use of the Service.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are required not to disclose or use it for any other purpose.

Analytics.

We may use third party service providers to monitor and analyze the use of our Service.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google that tracks and reports on website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
    You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents the Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your visit activity.
    For more information about Google’s privacy policy, please visit Google’s Privacy Policy and Terms: https://policies.google.com/privacy?hl=uk

Payments.

We may provide paid products and/or services as part of the Service. In this case, we use third-party services to process payments (e.g., payment processors).

We will not store or collect payment card details. This information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set forth by PCI-DSS, which is managed by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements ensure the secure processing of payment information.

The payment processors we work with are:

Stripe.
Their Privacy Policy can be found at https://stripe.com/us/privacy

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to the third party’s site. We strongly recommend that you review the privacy policy of each site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Privacy for children

Our Service is not directed to anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this privacy policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will notify you by email and/or a prominent notice on our Service before the change becomes effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions about this privacy policy, please contact us at support@voopty.com.